There are five solutions through which you can instantly fix the “Printer Offline” issue with your HP printer on your own. However, if you feel it is difficult to carry out independently, you can contact the 123 com setup team to fix it on your behalf.
The “Printer is Offline” status signals a communication problem between your computer and your printer. There might be some network problem, or the printer is not connected correctly via USB cable. So, you must check your printer’s connection with your PC or laptop and ensure both are adequately secured.
If you have connected your HP printer via USB cable with the computer, then make sure the cable
to your printer is well connected and has a working USB port. And if your printer is connected
via a wired network, ensure the line is well connected to the Ethernet port and the router is
working well. Also, check if the network signal on your printer is flashing. Always remember
that if your printer is showing offline, the cable might be loose, too old, or broken from
somewhere. It would help if you replaced them at the earliest.
If your HP printer is connected to a computer via a wireless network, ensure that your printer
is connected to your PC network properly and the light on the wireless icon on your printer is
lit up, indicating that you’re connected.
If your printer connection is not causing any issue, you should try restarting your device, as sometimes power-cycling your printer might solve the problem in most cases. To continue your HP printer, turn off your printer and unplug it, and wait for 30 seconds. Now, plug your printer back in, and then turn the printer back on. Hope this will certainly fix the issue, and if not, try another solution.
Faulty printer drivers are to be blamed sometime for rendering printer offline issues. Updating them can solve this problem. If you need to update your HP printer drivers, go to 123.hp.com/setup drivers, download and search for the most recent drivers available on this link. Choose the drivers compatible with your operating system and update them manually.
The HP printer will not work until the Print Spooler service is not working well. Sometimes, the print spooler service is turned off, so you need to check if it’s running or not. To restart it, you must simultaneously press the “Windows logo key” and “R” and type services.MSC in the search box, and press Enter. Then, press “P” to check the status of the Print Spooler item. If the status is turned off and you want to restart this service, right-click Print Spooler and click restart.
The HP printer will not work until the Print Spooler service is not working well. Sometimes, the print spooler service is turned off, so you need to check if it’s running or not. To restart it, you must simultaneously press the “Windows logo key” and “R” and type services.MSC in the search box, and press Enter. Then, press “P” to check the status of the Print Spooler item. If the status is turned off and you want to restart this service, right-click Print Spooler and click restart.
Why choose the 123 com setup team to fix the HP Printer Offline Issue?
To connect or stay in touch with us, you can contact us via 123.hp.com/setup USA. Stay calm when we are here to solve your printer-related issues. Our HP Printer Support, USA, can provide excellent service in returning your printer to its previous state.