HP Printer Offline Issue

HP Printer From “Offline” To “Online”

If your HP printer is indicating offline status, it can’t communicate with your PC or laptop. Since the printer must be online to print, you need to change the printer from offline to online.

If you want to fix the offline issue with your HP printer, you need to perform certain tasks. We are explaining to you some troubleshooting steps that can help with “How to Fix Printer Offline Problems” or “HP Printer Not Responding” issues. Let us discuss them below.

Fix HP Printer is Offline Issue

There are five solutions through which you can instantly fix the “Printer Offline” issue with your HP printer on your own. However, if you feel it is difficult to carry out independently, you can contact the 123 com setup team to fix it on your behalf.

1. Check the HP Printer Connection

"Printer is Offline" is an indication that there is some communication problem between your computer and your printer. The reason could be a network problem or that the printer is not connected properly via USB cable.

If you have connected your HP printer via USB cable to the computer, then make sure the cable to your printer is well connected and that it has a working USB port.

And if your printer is connected via a wired network, ensure the cable is well connected to the Ethernet port and the router is working well. Also, check if the network signal on your printer is flashing. Always remember that if your printer is showing offline, it means that the cable might be loose, too old, or broken somewhere. You should replace them at the earliest.

Additionally, if your HP printer is connected to a computer via a wireless network, ensure that your printer is connected to your PC network properly and that the light on the wireless icon on your printer is lit up, which indicates that you’re connected.


2. Restart your Printer

If your printer connection is not causing any issues, then you should try restarting your device, as sometimes power-cycling your printer might solve the problem in most cases.

To restart your HP printer:

  • Turn off your printer and unplug it.
  • Wait for 30 seconds.
  • Now, plug your printer back in, and then turn the printer back on.

Hope, this will certainly fix the issue, and if not, try another solution.


3. Update Printer Driver

Faulty printer drivers are to be blamed sometime for rendering printer offline issues. Updating them can solve this problem. If you need to update your HP printer drivers, go to 123.hp.com/setup drivers, download and search for the most recent drivers available on this link. Choose the drivers compatible with your operating system and update them manually.


4. Restart the Print Spooler Service

The HP printer will not work until the Print Spooler service is working well. Sometimes, the print spooler service is turned off, so you need to check if it’s running or not.

To restart the print spooler service on your printer, do the following:

  • Press the “Windows logo key” and “R” at the same time and type services.msc in the search box.
  • Then, press “Enter.”
  • After that, press “P” to check the status of the Print Spooler item.
  • In case, the status is turned off and you would like to restart this service, right-click Print Spooler and click “Restart.”

5. Add a Second Printer

You can add a second printer when your printer is connected via Network instead of a USB cable. You can find your IP address to add a port to your PC in your printer manual.

  • Press “Windows Logo Key” and “I” simultaneously and click “Devices”.
  • On “Devices and Printers”, right-click your printer and select “Printer Properties”.
  • To “Add Port,” click the “Ports” tab. Here, select “Standard TCP/IP Port”, click “New Port,” and then type the printer’s IP address you want to add.

We hope that the above solutions can help you troubleshoot the issue you want to fix with your HP printer. However, sometimes these methods do not work and you may find yourself in a problem. In that case, you should contact our support team to avail the best technical help and take relief from the printer glitches.


Rendering You the Best Way to Get Rid of The “HP Printer Offline” Problem

Facing the "Printer Not Responding" issue with your HP printer? Do not worry, our technical experts can provide the best industry solutions to ensure your printer works flawlessly.

Why choose the 123 com setup team to fix the HP Printer Offline Issue?

  • 24*7 customer support with experts resolving the problems efficiently.
  • A team of well-organized professionals with the industry’s best knowledge.
  • 100% satisfaction level by resolving the complete issue.
  • Accurate solution through online remote services.
  • Affordable solutions at a very low cost.
  • Quick and fast response from the technicians.

To connect with us or stay in touch with us, you can contact us via 123.hp.com/setup. Stay calm when we are here to solve your printer-related issues. Our HP Printer Support can provide you with excellent service in restoring your printer to its previous state.


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